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Is My Salon Responsible for the Chemical Burn from My Perm?
December 26, 2023

Is My Salon Responsible for the Chemical Burn from My Perm?

Heading to the salon to get a perm is supposed to be a relaxing experience. However, accidents do happen, and in some cases, clients suffer chemical burns from the products used during the treatment. This can lead to severe pain, long-lasting scars, and emotional distress. But is the salon responsible for the chemical burn? We'll take a closer look at the factors involved in determining liability in such situations. If you've been injured from your trip to the salon, contact a personal injury lawyer at Heintz Law today.

How Do Chemical Burns Happen at the Salon?

Chemical burns in salon settings can occur due to various factors and mishaps during hair treatments. Understanding how these burns happen is crucial in determining liability in potential cases.

  • Improper Mixing or Application of Chemicals: In some instances, salon staff may improperly mix or apply hair treatment chemicals, leading to disproportionate or incorrect concentrations being used on clients' hair, which can result in burns upon contact with the scalp or skin.
  • Failure to Conduct Patch Tests: Salons are responsible for conducting patch tests to check for adverse reactions or allergies before applying any chemicals to a client's scalp or skin. Failure to perform this essential test can lead to severe chemical burns.
  • Negligent Handling of Products: Mishandling of hair treatment products, such as leaving them on for too long, applying excessive heat, or failing to rinse them off properly, can result in chemical burns.
  • Inadequate Training or Supervision: Sometimes, salon staff may lack adequate training or supervision, leading to errors in handling chemicals or misinterpreting instructions, which can cause burns to clients.

At Heintz Law, we understand the complexities surrounding these cases. If you've suffered a chemical burn due to salon negligence, our experienced team can help evaluate your situation and determine if legal action is appropriate.

Is the Salon Liable?

If you've experienced a chemical burn from your salon, you may be wondering if the salon was liable and if you can pursue legal action. Determining whether a salon is liable for a chemical burn during a perm or other hair treatment involves several key considerations:

Duty of Care

Salons have a duty to ensure the safety of their clients. This duty includes properly training their staff, following industry standards, conducting patch tests, and using products according to manufacturer guidelines.


If the salon fails to uphold its duty of care by, for example, improperly mixing or applying chemicals, neglecting patch tests, or not following safety protocols, they may be deemed negligent.


Establishing a direct link between the salon's actions or negligence and the resulting chemical burn is crucial. If the burn occurred due to the salon's mishandling of chemicals or failure to follow procedures, they could be held responsible.


The salon should have reasonably foreseen the potential harm that could result from their actions or lack thereof. For instance, if a salon uses expired or known hazardous products without caution, they might be held accountable.

Determining liability in such cases can be difficult, involving various legal aspects. If you've suffered a chemical burn at a salon, consulting with legal experts like the team at Heintz Law can help evaluate the specifics of your case and determine the salon's liability.

Pursuing a Lawsuit Against a Salon

Is My Salon Responsible for the Chemical Burn from My Perm?

When a chemical burn occurs due to salon negligence, pursuing legal action may be necessary to seek compensation for damages. Initiating a lawsuit involves several steps:

  • Consultation with Legal Experts: Begin by seeking guidance from experienced legal professionals like the team at Heintz Law. They can assess your case, gather evidence, and determine the viability of pursuing legal action against the salon.
  • Evidence Collection: Documenting the incident is crucial. This includes preserving any communication (emails, receipts), gathering medical records detailing the extent of the injury, and collecting witness statements, if available.
  • Establishing Liability: With the assistance of legal experts, you'll work to establish the salon's liability by demonstrating their negligence or failure to uphold their duty of care, directly leading to the chemical burn.
  • Legal Representation: Having a skilled attorney represent your case is vital. They'll navigate the legal complexities, negotiate with the salon's legal team or insurance providers, and advocate for fair compensation for your damages.

At Heintz Law, we're committed to advocating for individuals who have suffered injuries due to salon negligence. Our experienced team can guide you through the legal process and fight for the compensation you deserve.

How Can Heintz Law Help?

At Heintz Law, we understand the physical and emotional toll a chemical burn from a salon treatment can have on your life. Our dedicated team specializes in handling cases involving salon negligence and chemical injuries.

Thorough Case Evaluation

We begin by conducting a comprehensive review of your case. Our experts meticulously assess the details, examining salon procedures, product usage, and negligence to determine the salon's liability.

Legal Expertise and Advocacy

With our extensive experience in personal injury law, we provide skilled legal representation. Our team will navigate the legal complexities, negotiate with the salon or its insurers, and fiercely advocate for your rights and fair compensation.

Compassionate Guidance

Throughout the legal process, we prioritize your well-being. We offer compassionate support, keeping you informed at every step and striving to ease the burden as you focus on your recovery.

Tailored Strategies

Every case is unique, and we tailor our strategies to suit your specific situation. Our goal is to secure the best possible outcome for your case and ensure you receive the compensation you deserve for your injuries.

If you've suffered a chemical burn or injury due to salon negligence, reach out to Heintz Law for dedicated legal support. We're here to fight for your rights and seek the justice you deserve. Schedule a free consultation with us.


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